Work
Selected projects
Custom software built for real businesses, organizations, and users.
From enterprise platforms and government systems to mobile applications and AI-native products, each project starts with a different problem and is designed around the people who need to use it.
TÜV NORD Argentina · Sistema Cóndor
2023–2025 · Enterprise platform · AI
TÜV NORD needed to bring a complex commercial and operational process into a single system. Preparing a proposal involved documentation, certification requirements, business rules, auditor availability, and significant manual work.
The challenge
The system needed to combine structured business rules with large amounts of technical information while supporting users with different levels of expertise. AI could accelerate the process, but users still needed visibility and control over the final result.
What I built
A complete platform for evaluating requirements and generating commercial proposals. The system combines business rules, technical documentation, auditor availability, hybrid information retrieval, and AI agents. Proposals are generated as editable drafts so users can review and modify the result before continuing.
Results
From up to 3 days to approximately 5 minutes
80% less administrative work
Mi Caja · Argentina's Ministry of Security
2019–2023 · Web + mobile · Government platform
Administrative procedures involving retired personnel depended heavily on in-person interactions, physical documentation, and coordination between different agencies.
The challenge
Digitizing the process required more than moving forms online. The system needed to coordinate users, documentation, approvals, and interactions between organizations while maintaining security and traceability.
What I built
A digital platform for managing procedures and operations between agencies, including a web application, mobile application, APIs, approval workflows, and digital document exchange.
Results
100,000+ users
70% reduction in processing times
B2B Industrial Support Tickets
2025 · In development · AI agents · Context engineering
Industrial support cases often begin with incomplete information. Operators and technicians then need to reconstruct the context by searching through equipment documentation, previous tickets, internal knowledge, and conversations with the customer.
The challenge
The customer and the support technician need very different kinds of assistance. The system needed to help collect useful information at the beginning of the process and later provide technicians with relevant context without taking control of the final decision.
What I'm building
The system uses two AI-assisted workflows. On the customer side, AI helps describe the issue, identify the equipment, and create a more complete ticket. On the support side, another agent gathers relevant manuals, previous cases, solutions, and internal knowledge before the operator starts working on it. The operator can then explore that context with the AI, correct or add information, and decide how to proceed.
How it works
Customer → AI-assisted ticket → Context gathering → Operator + AI → Resolution
Eunoia Care · AI Assistant for Caregivers
2025–present · Healthtech · In development · Multi-agent system
Health information can become fragmented across tests, hospitalizations, specialists, documents, and different moments in a person's care.
The challenge
The product needed to make that information easier to capture and retrieve for people without clinical training while maintaining clear boundaries around what the system knows and what it doesn't.
What I'm building
A multi-agent system that organizes information longitudinally and provides different specialized capabilities for working with it. Users can capture information in different formats, retrieve relevant context through natural language, and build a more complete history over time. The system is designed to assist the person using it rather than replace their judgment.
Product goals
Reduce the cognitive load of managing fragmented information
Build a longitudinal history over time
Make relevant information easier to find
Dr. Virginia Busnelli · Digital Platform
Health & wellness · Ecommerce · Bookings · Content
Consultations, appointments, books, workshops, and other services were managed across different channels, with much of the coordination depending on the team.
The challenge
The different parts of the business needed to become a coherent digital experience without forcing users to understand the internal complexity behind appointments, professionals, products, payments, and content.
What I built
A platform where users can book consultations, choose between different professionals and appointment types, purchase books and workshops, make payments, and manage their activity from a single place. Appointments are integrated into the ecommerce experience, allowing selection, payment, and confirmation to happen within the same flow.
Outcome
Booking and payment in a single flow
Self-service for patients and customers
Less manual coordination for the team